You shipped the feature, users aren't using it
It happens on every launch. The feature made sense in planning. In production, users miss it entirely. Session replays show you the exact moment they walked past it.
Feature launches · last 30 days
Export to CSV
export-csvMissing 7d ago
Bulk actions
bulk-actionsOn target 14d ago
Keyboard shortcuts
kbd-shortcutsMissing 21d ago
Saved filters
saved-filtersOn target 9d ago
Dark mode
dark-modeOn target 30d ago
Inline comments
inline-commentsWatch 5d ago
Export to CSV shipped 7 days ago. Only 8% of users found it. Watch 12 sessions to see where the button disappears on smaller screens.
What you designed and what users do are rarely the same thing
Heatmaps show you what your whole user base does with a page. Funnels show you where they stop progressing. Both together show you which assumption to revisit.
Your dashboard · 2,340 sessions
Designer expected
Load → scan → click new feature
Heatmap reality
Load → scroll down → leave
0.4% of users clicked the new feature. The heatmap shows why: their eyes never reach it.
Test the change before you commit to it
Feature flags let you ship code and hold it back until you're confident. Split testing lets you run two versions and let the data pick the winner.
add-to-collection · split test Running · Day 5 of 14
Current Control
Add
3.1% 4,820 visitors
VS
Inline CTA Winner
+ Add to collection
5.8% 4,840 visitors
The tools that power this
Three features to ship with more signal, less guesswork.
Build less,
validate more
Every tool shares the same session data. No extra setup.
Validate what you shipThis sprint's adoption scorecard
On target Watching Missing
Export to CSV 7d ago
8%
of 60% target
Bulk actions 14d ago
42%
of 40% target
Keyboard shortcuts 21d ago
3%
of 15% target
Saved filters 9d ago
54%
of 50% target
Dark mode 30d ago
37%
of 35% target
Inline comments 5d ago
12%
of 25% target