Capture what users are thinking, in the moment

Structured feedback widgets you define: bug reports, star ratings, page reactions, anything else. Every response lands in a dashboard with response distribution, recent activity, and per-type drill-downs.

Start collecting feedback See the platform

Feedback in SessionSight collects structured user input (ratings, bug reports, NPS, custom forms) and shows distribution and trends over time, so you hear what users think without running surveys out of band.

Every response, sliced by type

The Feedback dashboard rolls up every entry across every feedback type you've defined. Headline numbers up top, entries-by-type distribution, and a recent activity stream so you see new responses the moment they land.

Feedback

Collect structured feedback, bug reports, and ratings from users

+ New Feedback Type
All visitors ⌄
Total Entries
80
Feedback Types
3
Last 30 Days
80
Most Active
Bug Report

Entries by Type

Bug Report
30 38%
Page Feedback
25 31%
Star Rating
25 31%

Recent Activity

Page Feedback not-helpful
23h ago user_130
Page Feedback not-helpful
23h ago user_185
Bug Report data
23h ago user_337
Star Rating 5
1d ago user_456
Star Rating 2
1d ago user_265

Feedback Types

Name Feedback Type ID Options Entries Created
Bug Report bug-report
UI BugPerformanceData Text
30 Apr 6, 2026 ✎ 🗑
Star Rating star-rating
1234+1 Text
25 Apr 6, 2026 ✎ 🗑
Page Feedback page-feedback
HelpfulNot Helpful
25 Apr 6, 2026 ✎ 🗑

Open any type, drill into the details

Each feedback type has its own page: response distribution, at-a-glance configuration, and a full timeline of entries with the exact option chosen and any free-text message attached. Go from "bug reports are up" to "what they're saying" in one click.

Feedback › Bug Report
Edit

Bug Report

Feedback type: bug-report

Total Entries
30
Options
3
Most Selected
UI Bug
With Messages
10+

Response Distribution

UI Bug
15 50%
Data
8 27%
Performance
7 23%

At a Glance

Feedback Type ID bug-report
Options
UI Bug Performance Data
Text Input Enabled
Top Response Rate 50%
Created Apr 6, 2026, 5:52 PM

Entries

Date Option Message User
Apr 20, 2026, 3:44 PM data - user_337
Apr 20, 2026, 10:23 AM ui Love the new UI user_136
Apr 20, 2026, 1:14 AM ui - user_471
Apr 17, 2026, 12:14 AM data Needs improvement user_393
Apr 15, 2026, 5:22 PM performance Slow dashboards on Safari user_892

Define the exact feedback you want

Custom types in seconds

Name a feedback type, add the options users can pick, toggle on free-text input if you want written messages. For ratings, use values like 1, 2, 3, 4, 5. For documentation, use Terrible / Bad / So-so / Good / Great. Anything that maps to a user reaction.

Feedback › New

New Feedback Type

Name
User Documentation Feedback
Feedback type ID: user-documentation-feedback
Options

Define the choices users can select when submitting feedback. For ratings, use values like 1, 2, 3, 4, 5. Options are optional if text input is enabled.

Terrible
terrible
×
Bad
bad
×
So-so
so-so
×
Good
good
×
Great
great
×
+ Add option
Allow text input Let users include a free-text message with their feedback.
Create Feedback Type Cancel

Three defaults on day one

Every new SessionSight workspace ships with three feedback types wired up and ready to collect. Keep them, edit the options, or replace them with your own. Visitors start submitting the moment your SDK loads.

Bug Report bug-report
30 entries
UI BugPerformanceData Text
Star Rating star-rating
25 entries
1234+1 Text
Page Feedback page-feedback
25 entries
HelpfulNot Helpful

Ask the right question,
hear the real answer

Every response, paired with the session it came from. Hear the answer and watch what prompted it.

Start collecting feedback
Keep exploring

Three more tools worth a look.

Session Replays

Watch the exact moment things went wrong.

Heatmaps

See where attention actually goes.

Funnels

Find the step where you're losing people.