Identifying user frustration
Most users don't email when something breaks. They rage click, swear, and close the tab.
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Start at the Dashboard. If frustration is a real problem, SessionSight already knows about it before you do.
Top Frustrating Pages ranks every page on your site by how much rage clicking, dead clicking, and JavaScript-erroring is happening on it, with each count broken out side by side. The page at the top is where you start. You don’t have to guess.
Top Errors does the same for JavaScript exceptions, sorted by how many distinct visitors each one hit. One error reaching three different sessions is a real bug. The same error showing up once is one person’s flaky wifi.
If frustration is rising fast across the property, a “Frustration is creeping up” callout shows up on its own with the share of users affected and how much it’s grown. Clicking it filters to those sessions directly.
You now know what is broken and where. Open Heatmaps for the worst page and switch to the rage-click or dead-click overlay. The exact element collecting the friction lights up. Most of the time the answer is one button, one input, or one zone of empty space people are mistaking for interactive.
If you still need the why, drop into Sessions, sort by Frustration.